FAQ

How long will it take to build my website?

Completion time can vary based on the amount of written content and images provided, in addition to the size of the website (how many pages, blog posts, events, etc.).  The estimated completion date will be discussed at the first or second consultation.

What can I expect after my website is finished?

Once the design of your website is complete, some necessary plugins will be installed to ensure the quality, speed, and security of your website.  You will also receive a welcoming email, which includes all necessary usernames/passwords to access your website and/or other third parties connected to your website, in addition to a free training eBook guide that allows you to maintain the website yourself.  To learn more about this eBook, you can visit this page.  (Note: This eBook is included for free with all web design packages, no separate purchase necessary.)

Do you offer any other web design packages besides those listed?

I’m happy to talk about a more customized and flexible web design package that fits your needs and/or budget.  Email info@kayli.online to learn more.

What's the difference between the basic, advanced, and pro maintenance plan?

With the basic plan (included with every web design package), you get the option to choose between your website being backed up weekly or fortnightly (every two weeks).  You do not however, get free content changes on your website.

With the advanced plan, you get the option to choose between your website being backed up daily or weekly.  You also have the option to change the wording and/or upload files (i.e. photos, videos, etc…this would be good for people who want to maintain a gallery) to your website as many times as you want, whenever you want.  Although, you do not get extended content changes (such as layout changes) as you would in the “Pro” plan.

With the pro plan, your website will automatically be backed up daily, and you will have access to any type of content changes as many times as you want, whenever you want—whether it be simple wording changes, or changing the layout completely.

All plans include free backup restoration (in case of errors and/or broken parts of website) in addition to weekly updates for themes, plugins, and more.

How often will I be charged for the maintenance plan?

You will be charged an automatic monthly fee.  Depending on what day you signed up, your payment will be taken out the same day of every month.  (For instance, if you signed up March 5, your payment would automatically be taken out the next month on April 5, and then May 5, and so on.)

What if I want to cancel my maintenance plan?

No problem, you can cancel at any time.  You will be provided with a link to PayPal that will terminate your subscription.

How long does it take for a graphic design project to be completed?

Completion time can vary based on the type of project—for instance, designing a catalog could potentially take a lot more time than designing a logo.  The estimated completion date will be discussed at the first or second consultation.

How much will it cost for a particular graphic design project?

Costs for graphic design services are based on an hourly wage—$17 per hour.  Time completion may vary based on the type of project.  Fixed prices can also be negotiated.

Ready to Get Started?

Ready to get started on your next web or graphic design project?  I'd love to work with you!
Contact Kayli Online Design today for more details.

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